Contact Us

 

Germany

Baxter Deutschland GmbH
Edisonstrasse 4
85716 Unterschleißheim

In case of general requests call our Service line
Monday – Friday between 8:00 -18:00
Phone: 08007242063
E-Mail: Info_de@baxter.com

In case of emergency out of business hours and on Sunday or public holidays you can retrieve further information via above-named number.

In case of ordering or requests regarding orders call our customer service
Monday – Thursday between 8:00-16:30 and Friday between 8:00 – 15:30
Phone: 08007235635
E-Mail: Kundenservice_renal_patienten_de@baxter.com

Local General Manager: Christian Wrabetz
Local Register court, München, HRB 42976

UK

Wallingford Rd, Compton, Newbury, RG20 7QW
Phone: 0370 6099100
E-Mail: technicalserviceuk@baxter.com
24 hour helpline: 01635 201902
Business Hours: 7 days a week

Any drug or medical device product quality complaints (including suspected defective medicines or medical device adverse incidents), relating to Baxter products can be reported directly to the Baxter Country Quality Assurance Team on 01604 704603, or by e-mail to shs_qad_uk@baxter.com.   Alternatively please report directly to your Baxter Representative, who will take the details and forward to the Baxter Country Quality Assurance Team.

Any suspected defective medicines, or adverse incidents relating to medical devices, should be reported to the MHRA. Reporting forms and information can be found at:

www.mhra.gov.uk/safetyinformation/reportingsafetyproblems/index.htm

Spain

Sharesource, Plataforma de conexión para su uso con el sistema de DPA Homechoice Claria

Baxter, SL P.I. Sector 14 C/ Pouet de Camilo, nº2 46394 - Ribarroja del Turia (Valencia)
Phone: 900 181 561
Business Hours: Mon-Friday 8.00 - 17.30

Portugal

Sintra Business Park - Zona Ind. Abrunheira Edíficio 10 2710-089 Sintra, Portugal
Phone: 800 206 764
Business Hours: 7 days a week

Para notificar um Acontecimento Adverso com um dos nossos medicamentos ou para nos comunicar qualquer informação sobre a segurança dos mesmos, por favor, utilize os seguintes contactos:

Telf.:  +351 21 925 25 00
Telm.:+351 91 914 92 18
Fax.:  +351 21 915 82 09
farmacovigilancia_portugal@baxter.com

Para notificar uma eventual Reclamação de Qualidade dos nossos produtos, por favor preencha o formulário disponível no nosso site e envie para o nº de Fax indicado ou, alternativamente, via e-mail para qualidade_portugal@baxter.com. Se tomar conhecimento de um evento adverso,  notifique farmacovigilancia_portugal@baxter.com

Italy

Baxter S.p.A.
Piazzale dell'Industria, 20
00144 Roma

Patient Support Homechoice PRO and Claria
Toll free 800 071 071
24 hours/7 days

Sharesource Support
cs_italyhome@baxter.com
Toll free 800 77 22 33 (then press 1)
Working hours (Friday till 14.15)

Malta

Drugsales Ltd
Russell Buildings
Naxxar Road, Lija
IKL 9022, Malta
Telephone: 356 21 419070/1/2
Business Hours: Mon - Fri 8.30 to 17.00

Austria

Baxter Healthcare GmbH
Stella-Klein-Löw-Weg 15
1020 Vienna
Austria
Telephone: Hotline 0800 500123
Business Hours: MO-TH 8.00 - 17.00; FR: 08.00 - 15.00

Switzerland

Baxter AG
Müllerenstrasse 3
8604 Volketswil
Switzerland
Telephone: 0800 820 860
Business Hours: 7 days, 24hrs.

Sweden

Baxter Medical AB
Torshamnsgatan 35, Box 63
16494 Kista
Sweden
Phone Number: 020-78 81 15
Email:
order_sverige@baxter.com (errands)
sweden_shs_homedelivery@baxter.com (consent)
Business Hours: Monday - Friday, 08:00 - 16:30
Day before bank holiday, 08:00 - 13:00

Northern Ireland

Baxter Healthcare Ltd.
1 West Bank Road
Belfast Harbour Industrial Estate
Belfast BT3 9JL
United Kingdom
Phone: 00 44 2890777800
E-Mail:     customer_orders_belfast@baxter.com
Business Hours: Mon-Fri, 9am-5:30pm.

Republic of Ireland

Baxter Healthcare Ltd.
7 Deansgrange Business Park
Blackrock
Co.Dublin, A94 XD50
Republic of Ireland
Phone: 00 353 1 2065500
E-Mail:     shs_customer_services_dublin@baxter.com
Business Hours: Mon-Fri, 9am-5:30pm.

Netherlands

Baxter Nederland B.V.
Kobaltweg 49
3542 CE Utrecht
Netherlands
Phone Number: +31(30)2488911
Fax Number: +31(30)2411755
E-Mail: one_baxter@baxter.com
Business Hours: Monday - Friday, 08:30 - 17:00

Saudi Arabia

Baxter Company Limited, Baxter Renal Education Centre
Dareen Centre
Al'Ahsa Street
Malaz, (P.O. Box 246968)
Riyadh
11312
Fax: +966 1 291 4238
Phone: +966 11 4343754
Business Hours: Sunday-Thursday; 8:30-17:00

Norway

Baxter AS
Gjerdrumsvei 11/ PB 70
Nydalen, 0409 Oslo
Norway
Phone Number: 800 33 133
Business Hours: Monday - Friday, 08:00 - 16:30
Day before bank holiday, 08:00 - 13:00

Belgium/ Luxembourg

Baxter Belgium & Luxemburg
Boulevard d'Angleterre 2-4
1420 Braine-l'Alleud
Belgium
Phone Number: + 32 (0)2 386 88 70
Fax Number: +32 (0)2 386 89 11
Email: customerservice.belux@baxter.com
Business Hours: Monday - Thursday, 08:00 - 17:00;  Friday, 08:00 - 16:00

France

Baxter SAS
4 bis rue de la Redoute
78280 Guyancourt
FRANCE

Customer Service :
01 34 61 52 53 on week days (only)
Business Hours: 8:30 to 18:00 (17:30 on Friday)

Finland

Baxter Oy
Tammasaarenkatu 1, PL 119
00181 Helsinki
Finland
Phone Number: +358 800 144 233
Email:asiakaspalvelu@baxter.com
Business Hours: Monday - Friday, 08:00 - 16:00
Day before bank holiday, 08:00 - 13:00

Denmark

Baxter A/S
Tobaksvejen 2A
2860 Søborg
Denmark
Phone Number: 0045 48 16 64 11
Email:kundeservice_danmark@baxter.com
Business Hours: Monday - Thursday, 08:00 - 16:00; Friday, 08:00 - 15:00

Czech Republic

BAXTER CZECH spol. s r.o.
Karla Engliše 3201/6
150 00 Praha 5
Czech Republic

Phone: (+420) 225 774 104
Fax: (+420) 225 774 250
Email: objednavky@baxter.com
Working hours: Monday-Friday 8:00 - 16:00
Outside working hours: (+420) 800 737 872

Greece

Baxter Hellas
Marinou Antypa 47 & Anafis Str.
141 21 Neo Herakleio
Athens-Greece

Tel: +30 2102880250
Fax: +30 2109944240
Business Hours: Monday to-Sunday 24 h/7 days

South Africa

The Campus – Twickenham Building
57 Sloane Street cnr Main Road
Bryanston, 2021
Johannesburg, South Africa

Tel: +27 11 575 6062
Fax: ++086 719 8223
Business hours: Monday to Friday 08:30 to 16:30

Israel

HATENA 1 Shoham
Israel

TAL: 03-6864477
FAX: 036864490
Email: sheruteva@teva.co.il
Business hours: Monday to Thursday, 07:30 - 16:30

Poland

Baxter Polska Sp. z o.o.
Kruczkowskiego 8, 00-380 Warszawa

Tel.: +48 22 201 95 02
Contact days: Monday - Friday
Contact hours: 08:00 – 16:00

Turkey

IMPORTER:
BAXTER Turkey Renal Services Inc.
Sariyer, Istanbul / TURKEY

Telephone: +90 212 365 53 00
Email: tr_bilgi@baxter.com

Serbia

Diacell d.o.o.
Ilije Garašanina 23
11000 Belgrade
Serbia

Phone number: +381 11 3232488
Business hours, working days only: 8.00-16.00
Email: podrska@diacell.rs

Slovenia

Baxter d.o.o.
Letališka cesta 29 a,
1000 Ljubljana, Slovenia

T:+38614201682
Tie line: 236 16 80
F:+38614201681
Working hours: Mon-Friday 8.00 -16.00

Oman

Bahwan Healthcare Centre LLC
Al Rawaq Building, Way no: 207, Building No.10/1
Second floor, Office No.207
Al Qurum, Muscat
P.O. Box: 169, PC: 100

Tel :(+968) 24650750 / 24650799
Working hours: Sunday to Thursday - 08:00 Hr to 17:00 Hr

Lebanon

Dima Healthcare SAL
Zoghzoghi Bldg. - Hazmieh
P.O.Box: 45-308 - Beirut, Lebanon

Phone number : 00961-5-453 900
Week working days and hours
Monday to Friday
9:00 AM to 5:00 PM

Russia/ Kazakhstan

AO Company "Baxter"
16A, Building 1 Leningradskoye Shosse
125171 Moscow, Russia

Phone numbers : +7 906 026 74 69 ; +7 968 513 18 19
Week working days and hours
Monday to Friday
9.00 AM to 6.00 PM

Algeria

Baxter Algérie SARL
Lotissement Boursas n°32, Haut site Hydra
Ben Aknoun Algiers, Algérie

Telephone Number : 00213.23.230.366
Working hours and days
Sunday to Thursday
08:00 to 17:00

Tunisia

Baxter Tunisie S.A.R.L
21, Avenue Jugurtha / Mutuelleville, 1002 Tunis Belvédère
Tunisie

Telephone numbers:
T : +216 71 659 444 / +216 71 659 445
Fax: +21671659443
Working hours and days
Monday to Friday
08:00 to 17:30

Morocco

Baxter Maroc S.A.R.L
Zone Industrielle, Commune Urbaine Lissasfa
2, Chemin Tertiaire 1077,
Casablanca, Maroc

Telephone number: 00212.5222.74.610
Working hours and days
Monday to Friday
From 08:30 to 17:30

Kuwait

Advanced Technology Company K.S.C
ATC Tower, Salmiya, Salem Al Mubarak St
Block 4, Street 1 opposite Layla Tower
P.O. Box: 44558 Hawali 32060, Kuwait

Phone number : 00965 -22247307
Week working days and hours
Sunday to Thursday
8:00 AM to 5:00 PM

United Arab Emirates

AL RAZI PHARMACEUTICAL CO.WLL
P.O. Box : 285,STORE NO.24,MINA ZAYED PORT
Abu Dhabi, United Arab Emirates

Phone number(s) : +971 26730057
Week working days and hours
Sunday to Thursday
8.00AM to 6.00 PM

Estonia

OÜ Baxter Estonia
Põhja pst 25 Tallinn 10415

M: +372 6012000

Lithuania

UAB Baxter Lithuania
Senasis Ukmergės kelias 4 / LT-14180, Vilnius

T: +370 5 2527100

Croatia

Agmar d.o.o.
Jakuševečka cesta 4b
10000 Zagreb
Croatia

Phone: +385(1)6610-333
www.agmar.org

Bahrain

Gulf Corporations for Technology
P.O. Box : 2576, Manama, Kingdom of Bahrain
Street Address: Bldg: 2038, Road: 4156, Block: 341,
Manama / Al Juffair, Kingdom of Bahrain
Tel: +973 17 239380
Fax: +973 17 232230
Website: http://www.gctbahrain.com

Working hours: Sunday-Thursday 08:00-18:00

Qatar

ALI AL SUWAIDI TRADING EST.
Villa#54, Amir St., Al Nasr,
P.O Box 2866, Doha - Qatar
Website: http://www.ali-alsuwaidi.com/
Tel: +974 40163946
Fax: +974 4447304

Working hours: Sunday-Thursday 08:00-17:00

Jordan

AL Thaer Drug Store
Bayader Wadi Al Seer 11814 Amman 143519 Jordan
Tel: +962 6 5833962/4
Fax: +962 6 5863636

Week working days and hours:
Sunday to Thursday 08:30 AM to 04:30 PM

Hungary

Baxter Hungary Kft,
1138. Budapest,
Népfürdő u. 22.
Phone Number: +3612021980
Business hours: 09:00 - 17:00.

Bulgaria

Sofia 1618,
8, Golyam Bratan str.
Phone Number: +359 4914088
Email: slavadoneva@ecosmedica.com
Business hours: Monday to Friday - 9.00 to 17.00

Latvia

SIA Baxter Latvia
Dzelzavas str.120M/Riga,
Latvia, LV-1021
T: +371 677 84 784
F:  +371 67784780

Slovakia

BIOHEM, spol. s r.o.
Zlatovská 2211
911 01 Trenčín
Slovak Republic

Email: biohem@biohem.sk
Phone: +421-32-650 50 05
Fax: +421-32-650-50 06
Working hours: Monday-Friday 8:00-16:00
Outside working hours: 0 800 042 240

Bosnia & Herzegovina

Co.Medprom d.o.o.
Nenada Kostića 24A
Banja Luka, BiH 78214
Tel: +387 51 386 400
Fax: +387 51 366 780
http://comedprom.com/
Working hours: Monday-Friday, 8:00 – 16:00

North Macedonia

Farma Trejd d.o.o.e.l.
Anton Popov Street, no. 1/1-3
1000 Skopje, Macedonia
Tel /Fax: + 389 2 3298 782
Email: contact@farmatrejd.com.mk
Working hours: Monday-Friday, 8:00 – 16:00

 

European Union

SERIOUS ADVERSE EVENTS REPORTING: For a user and/or patient if, during the use of this device, or as a result of its use, a serious incident has occurred, please report this incident to the manufacturer, and/or its authorized representative, and to the competent authority of the Member State in which the user and/or patient is established.

 

Sharesource Adequest Importer Address

Baxter Deutschland GmbH
Edisonstr. 4, 85716 Unterschleißheim
Germany

 

Sharesource Connectivity Platform for Use with Homechoice Claria APD System
Version: 8.0.2
Product Code: 5CGM01
GTIN: 15413765545723, 25413765545720
Place of Manufacture: USA
Date of Manufacture: 2020-11-23
Version: 8.4.0
Product Code: 5CGM01
GTIN: 15413765545723, 25413765545720
Place of Manufacture: USA
Date of Manufacture: 2022-01-07


GTIN is shown as GTIN : Base, Analytics.
Version 8.4.0 may not be available in your country.
For more information, contact your country Baxter Representative listed on Contact Us page.

Sharesource Adequest
Version: (10) 2.4.1
GTIN: (01) 00085412547404
Place of Manufacture: USA

(11) 2022-05-23

5CGM20

Sharesource Products

Sharesource Customer Service
Version: 10.2.2
Date of Manufacture: 2022-01-07

Sharesource Connectivity Platform for Use with MyPD Patient Mobile Application
Version: 1.0.1
Product Code: 5C9500
GTIN: 00085412778495
Place of Manufacture: USA
Date of Manufacture: 2021-11-22