Contact Us
Germany
Baxter Deutschland GmbH
Edisonstrasse 4
85716 Unterschleißheim
In case of general requests call our Service line
Monday – Friday between 8:00 -18:00
Phone: 08007242063
E-Mail: [email protected]
In case of emergency out of business hours and on Sunday or public holidays you can retrieve further information via above-named number.
In case of ordering or requests regarding orders call our customer service
Monday – Thursday between 8:00-16:30 and Friday between 8:00 – 15:30
Phone: 08007235635
E-Mail: [email protected]
Local General Manager: Christian Wrabetz
Local Register court, München, HRB 42976
UK
Wallingford Rd, Compton, Newbury, RG20 7QW
Phone: 0370 6099100
E-Mail: [email protected]
24 hour helpline: 01635 201902
Business Hours: 7 days a week
Any drug or medical device product quality complaints (including suspected defective medicines or medical device adverse incidents), relating to Baxter products can be reported directly to the Baxter Country Quality Assurance Team on 01604 704603, or by e-mail to [email protected]. Alternatively please report directly to your Baxter Representative, who will take the details and forward to the Baxter Country Quality Assurance Team.
Any suspected defective medicines, or adverse incidents relating to medical devices, should be reported to the MHRA. Reporting forms and information can be found at:
www.mhra.gov.uk/safetyinformation/reportingsafetyproblems/index.htm
Spain
Sharesource, Plataforma de conexión para su uso con el sistema de DPA Homechoice Claria
Baxter, SL P.I. Sector 14 C/ Pouet de Camilo, nº2 46394 - Ribarroja del Turia (Valencia)
Phone: 900 181 561
Business Hours: Mon-Friday 8.00 - 17.30
Portugal
Sintra Business Park - Zona Ind. Abrunheira Edíficio 10 2710-089 Sintra, Portugal
Phone: 800 206 764
Business Hours: 7 days a week
Para notificar um Acontecimento Adverso com um dos nossos medicamentos ou para nos comunicar qualquer informação sobre a segurança dos mesmos, por favor, utilize os seguintes contactos:
Telf.: +351 21 925 25 00
Telm.:+351 91 914 92 18
Fax.: +351 21 915 82 09
[email protected]
Para notificar uma eventual Reclamação de Qualidade dos nossos produtos, por favor preencha o formulário disponível no nosso site e envie para o nº de Fax indicado ou, alternativamente, via e-mail para [email protected]. Se tomar conhecimento de um evento adverso, notifique [email protected]
Italy
Baxter S.p.A.
Piazzale dell'Industria, 20
00144 Roma
Patient Support Homechoice PRO and Claria
Toll free 800 071 071
24 hours/7 days
Sharesource Support
[email protected]
Toll free 800 77 22 33 (then press 1)
Working hours (Friday till 14.15)
Malta
Drugsales Ltd
Russell Buildings
Naxxar Road, Lija
IKL 9022, Malta
Telephone: 356 21 419070/1/2
Business Hours: Mon - Fri 8.30 to 17.00
Austria
Baxter Healthcare GmbH
Stella-Klein-Löw-Weg 15
1020 Vienna
Austria
Telephone: Hotline 0800 500123
Business Hours: MO-TH 8.00 - 17.00; FR: 08.00 - 15.00
Switzerland
Baxter AG
Thurgauerstrasse 130
8152 Glattpark (Opfikon)
Switzerland
Telephone: 0800 820 860
Business Hours: 7 days, 24hrs.
Baxter Medical AB
Torshamnsgatan 35, Box 63
16494 Kista
Sweden
Phone Number: 020-78 81 15
Email:
[email protected] (errands)
[email protected] (consent)
Business Hours: Monday - Friday, 08:00 - 16:30
Day before bank holiday, 08:00 - 13:00
Baxter Healthcare Ltd.
1 West Bank Road
Belfast Harbour Industrial Estate
Belfast BT3 9JL
United Kingdom
Phone: 00 44 2890777800
E-Mail: [email protected]
Business Hours: Mon-Fri, 9am-5:30pm.
Baxter Healthcare Ltd.
7 Deansgrange Business Park
Blackrock
Co.Dublin, A94 XD50
Republic of Ireland
Phone: 00 353 1 2065500
E-Mail: [email protected]
Business Hours: Mon-Fri, 9am-5:30pm.
Baxter Nederland B.V.
Kobaltweg 49
3542 CE Utrecht
Netherlands
Phone Number: +31(30)2488911
E-Mail: [email protected]
Business Hours: Monday - Friday, 08:30 - 17:00
Baxter Company Limited, Baxter Renal Education Centre
Dareen Centre
Al'Ahsa Street
Malaz, (P.O. Box 246968)
Riyadh
11312
Fax: +966 1 291 4238
Phone: +966 11 4343754
Business Hours: Sunday-Thursday; 8:30-17:00
Baxter AS
Nydalsveien 33, 0484 Oslo
Norway
Phone Number: 800 333 13
Business Hours: Monday - Friday, 08:00 - 16:30
Day before bank holiday, 08:00 - 13:00
Baxter Belgium & Luxemburg
Boulevard d'Angleterre 2-4
1420 Braine-l'Alleud
Belgium
Phone Number: + 32 (0)2 386 88 70
Fax Number: +32 (0)2 386 89 11
Email: [email protected]
Business Hours: Monday - Thursday, 08:00 - 17:00; Friday, 08:00 - 16:00
Baxter SAS
4 bis rue de la Redoute
78280 Guyancourt
FRANCE
Customer Service :
01 34 61 52 53 on week days (only)
Business Hours: 8:30 to 18:00 (17:30 on Friday)
Baxter Oy
Tammasaarenkatu 1, PL 119
00181 Helsinki
Finland
Phone Number: +358 800 144 233
Email:[email protected]
Business Hours: Monday - Friday, 08:00 - 16:00
Day before bank holiday, 08:00 - 13:00
Baxter A/S
Tobaksvejen 23 A
2860 Søborg
Danmark
T: +45 80 31 01 43
Email: [email protected]
Åbningstider: Mandag-torsdag 08:00-16:00. Fredag 08:00-15:00
Czech Republic
BAXTER CZECH spol. s r.o.
Karla Engliše 3201/6
150 00 Praha 5
Czech Republic
Phone: (+420) 225 774 104
Fax: (+420) 225 774 250
Email: [email protected]
Working hours: Monday-Friday 8:00 - 16:00
Outside working hours: (+420) 800 737 872
Greece
Baxter Hellas
Marinou Antypa 47 & Anafis Str.
141 21 Neo Herakleio
Athens-Greece
Tel: +30 2102880250
Fax: +30 2109944240
Business Hours: Monday to-Sunday 24 h/7 days
South Africa
Baxter Healthcare South Africa (Pty) Ltd
The Campus - Eden Gardens Building
57 Sloane Street & Cnr Main Road
Bryanston, 2021, Johannesburg, South Africa
Tel: +27 11 790 2000
Fax: +27 86 719 8223
Website: www.baxter.com
Business hours: Monday to Friday 08:30 to 16:30
Israel
Baxter Israel
34 JERUSALEM ST, Ra 'anana /Israel .
Tel: 074-7134871
Email: [email protected]
Business hours: Monday to Thursday, 07:30 - 16:30
Poland
Baxter Polska Sp. z o.o.
Kruczkowskiego 8, 00-380 Warszawa
Tel.: +48 22 201 95 02
Contact days: Monday - Friday
Contact hours: 08:00 – 16:00
Turkey
IMPORTER:
BAXTER Turkey Renal Services Inc.
Sariyer, Istanbul / TURKEY
Telephone: +90 212 365 53 00
Email: [email protected]
Serbia
Diacell d.o.o.
Ilije Garašanina 23
11000 Belgrade
Serbia
Phone number: +381 11 3232488
Business hours, working days only: 8.00-16.00
Email: [email protected]
Slovenia
Baxter d.o.o.
Letališka cesta 29 a,
1000 Ljubljana, Slovenia
T:+38614201680
Working hours: Mon-Friday 8.00 -16.00
Oman
Bahwan Healthcare Centre LLC
Al Rawaq Building, Way no: 207, Building No.10/1
Second floor, Office No.207
Al Qurum, Muscat
P.O. Box: 169, PC: 100
Tel :(+968) 24650750 / 24650799
Working hours: Sunday to Thursday - 08:00 Hr to 17:00 Hr
Lebanon
Dima Healthcare SAL
Zoghzoghi Bldg. - Hazmieh
P.O.Box: 45-308 - Beirut, Lebanon
Phone number : 00961-5-453 900
Week working days and hours
Monday to Friday
9:00 AM to 5:00 PM
Russia/ Kazakhstan
AO Company "Baxter"
16A, Building 1 Leningradskoye Shosse
125171 Moscow, Russia
Phone numbers : +7 906 026 74 69 ; +7 968 513 18 19
Week working days and hours
Monday to Friday
9.00 AM to 6.00 PM
Algeria
Baxter Algérie SARL
Lotissement Boursas n°32, Haut site Hydra
Ben Aknoun Algiers, Algérie
Telephone Number : 00213.23.230.366
Working hours and days
Sunday to Thursday
08:00 to 17:00
Tunisia
Baxter Tunisie S.A.R.L
21, Avenue Jugurtha / Mutuelleville, 1002 Tunis Belvédère
Tunisie
Telephone numbers:
T : +216 71 659 444 / +216 71 659 445
Fax: +21671659443
Working hours and days
Monday to Friday
08:00 to 17:30
Morocco
Baxter Maroc S.A.R.L
Zone Industrielle, Commune Urbaine Lissasfa
2, Chemin Tertiaire 1077,
Casablanca, Maroc
Telephone number: 00212.5222.74.610
Working hours and days
Monday to Friday
From 08:30 to 17:30
Kuwait
Advanced Technology Company K.S.C
ATC Tower, Salmiya, Salem Al Mubarak St
Block 4, Street 1 opposite Layla Tower
P.O. Box: 44558 Hawali 32060, Kuwait
Phone number : 00965 -22247307
Week working days and hours
Sunday to Thursday
8:00 AM to 5:00 PM
United Arab Emirates
AL RAZI PHARMACEUTICAL CO.WLL
P.O. Box : 285,STORE NO.24,MINA ZAYED PORT
Abu Dhabi, United Arab Emirates
Phone number(s) : +971 26730057
Week working days and hours
Sunday to Thursday
8.00AM to 6.00 PM
Estonia
OÜ Baxter Estonia
Põhja pst 25 Tallinn 10415
M: +372 6012000
Lithuania
UAB Baxter Lithuania
Senasis Ukmergės kelias 4 / LT-14180, Vilnius
T: +370 5 2527100
Croatia
Agmar d.o.o.
Jakuševečka cesta 4b
10000 Zagreb
Croatia
Phone: +385(1)6610-333
www.agmar.org
Bahrain
Gulf Corporations for Technology
P.O. Box : 2576, Manama, Kingdom of Bahrain
Street Address: Bldg: 2038, Road: 4156, Block: 341,
Manama / Al Juffair, Kingdom of Bahrain
Tel: +973 17 239380
Fax: +973 17 232230
Website: http://www.gctbahrain.com
Working hours: Sunday-Thursday 08:00-18:00
Qatar
ALI AL SUWAIDI TRADING EST.
Villa#54, Amir St., Al Nasr,
P.O Box 2866, Doha - Qatar
Website: http://www.ali-alsuwaidi.com/
Tel: +974 40163946
Fax: +974 4447304
Working hours: Sunday-Thursday 08:00-17:00
Jordan
AL Thaer Drug Store
Bayader Wadi Al Seer 11814 Amman 143519 Jordan
Tel: +962 6 5833962/4
Fax: +962 6 5863636
Week working days and hours:
Sunday to Thursday 08:30 AM to 04:30 PM
Hungary
Baxter Hungary Kft,
1138. Budapest,
Népfürdő u. 22.
Phone Number: +3612021980
Business hours: 09:00 - 17:00.
Bulgaria
Sofia 1618,
8, Golyam Bratan str.
Phone Number: +359 4914088
Email: [email protected]
Business hours: Monday to Friday - 9.00 to 17.00
Latvia
SIA Baxter Latvia
Dzelzavas str.120M/Riga,
Latvia, LV-1021
T: +371 677 84 784
F: +371 67784780
Slovakia
BIOHEM, spol. s r.o.
Zlatovská 2211
911 01 Trenčín
Slovak Republic
Email: [email protected]
Phone: +421-32-650 50 05
Fax: +421-32-650-50 06
Working hours: Monday-Friday 8:00-16:00
Outside working hours: 0 800 042 240
Bosnia & Herzegovina
Co.Medprom d.o.o.
Nenada Kostića 24A
Banja Luka, BiH 78214
Tel: +387 51 386 400
Fax: +387 51 366 780
http://comedprom.com/
Working hours: Monday-Friday, 8:00 – 16:00
North Macedonia
Farma Trejd d.o.o.e.l.
Anton Popov Street, no. 1/1-3
1000 Skopje, Macedonia
Tel /Fax: + 389 2 3298 782
Email: [email protected]
Working hours: Monday-Friday, 8:00 – 16:00
European Union
SERIOUS ADVERSE EVENTS REPORTING: For a user and/or patient if, during the use of this device, or as a result of its use, a serious incident has occurred, please report this incident to the manufacturer, and/or its authorized representative, and to the competent authority of the Member State in which the user and/or patient is established.
Sharesource Adequest Importer Address
Baxter Deutschland GmbH
Edisonstr. 4, 85716 Unterschleißheim
Germany